Water & Sewer Welcome

Effective October 1, 2023

Rate Increase Notice

  • Effective 10/1/2023, Water and Sewer utility rates will increase by 5.75%. Click here for more detailed rate information.
  • Effective 10/1/2023, all Garbage rates will increase. Please call Waste Management for Garbage questions: Monday – Friday (850) 301-2822 Saturday (850) 275-0020.


*Upcoming Holidays & Office Hours*

The OCWS Office will be closed on the following dates:

  • November 10 – Closed for Veteran's Day
  • November 23 & 24 – Closed for Thanksgiving
  • December 25 & 26 – Closed for Christmas
  • January 1 – Closed for New Year’s Day

Payments can still be made at a drop box, online or over the phone 850-651-7171.



Okaloosa County Water & Sewer’s building elevator is being replaced and will be out of service for several weeks starting Monday, August 14.

Ways to Pay

There are no convenience fees added to online and phone payments.
  • Pay and/or View Bill Online
  • By phone 850-651-7171
  • Drop Box Locations
  • Payments made at non-County locations can take up to two weeks to be received.  Your account number must be listed on the payment and save your receipt for proof of payment.
  • If services are disrupted, we will not reinstate services until after the payment is received in our office.

New Service/Moving/Cancel Service

Picture of Island Water Tower

An Essential Service for Our Community

 Our Mission:

A professional, community organization providing the customers of Okaloosa County an ample and affordable supply of clean, safe drinking water, with a commitment to collecting and disposing of domestic waste in a manner that protects the environmental future of our county.


New Okaloosa County Water & Sewer Customer information