Water & Sewer Welcome

Effective October 1, 2023

Rate Increase Notice
  • Effective 10/1/2023, Water and Sewer utility rates will increase by 5.75%. Click here for more detailed rate information.
  • Effective 10/1/2023, all Garbage rates will increase. Please call Waste Management for Garbage questions: Monday – Friday (850) 301-2822 Saturday (850) 275-0020.

 

*Upcoming Holidays & Office Hours*

The OCWS Office will be closed on the following dates:

  • November 10 – Closed for Veteran's Day
  • November 23 & 24 – Closed for Thanksgiving
  • December 25 & 26 – Closed for Christmas
  • January 1 – Closed for New Year’s Day

Payments can still be made at a drop box, online or over the phone 850-651-7171.

 

NOTICE: ELEVATOR OUT OF SERVICE STARTING AUGUST 14
Okaloosa County Water & Sewer’s building elevator is being replaced and will be out of service for several weeks starting Monday, August 14.

Ways to Pay
There are no convenience fees added to online and phone payments.
  • Pay and/or View Bill Online
  • By phone 850-651-7171
  • Drop Box Locations
  • Payments made at non-County locations can take up to two weeks to be received.  Your account number must be listed on the payment and save your receipt for proof of payment.
  • If services are disrupted, we will not reinstate services until after the payment is received in our office.

New Service/Moving/Cancel Service
Picture of Island Water Tower

An Essential Service for Our Community

 Our Mission:

A professional, community organization providing the customers of Okaloosa County an ample and affordable supply of clean, safe drinking water, with a commitment to collecting and disposing of domestic waste in a manner that protects the environmental future of our county.

 

New Okaloosa County Water & Sewer Customer information

 

 

 

 

 

Pay Your Bill Online Button

Links
Contacts

OCWS Phone: 
(850) 651-7171 or (850) 423-1579
(To reach office staff during business hours)

IVR Phone System:
(850) 651-7171 or (850) 423-1579
Receive account information or make a payment.
System is available daily from 5:00 a.m. to 11:00 p.m. 

OCWS Emergency Phone –
(850) 651-7174 or (850) 423-1576
(Non-business hours, Weekends & Holidays)

Email: waterinformation@myokaloosa.com

Visit the Contact Us page for OCWS Office and Drop Box Locations

MSBU Street Lights - (850) 609-7027
(Public Works Department for Street Light issues)

Garbage and Recycling questions:
Waste Management
(850) 301-2822, Monday – Friday
(850) 275-0020, Saturday

Mike Hackett, Director
1804 Lewis Turner Boulevard
Suite 300
Fort Walton Beach, FL 32547
Phone: (850) 651-7172

 

W & S Employee Commute Program