Water & Sewer Welcome

*Upcoming Holidays & Office Hours*

All OCWS Offices will be closed on the following dates:

  • December 22 Offices closing at 3:00PM
  • December 23 & 24 – Closed for Christmas
  • December 31 – Closed in observance of New Year’s Day

Payments can still be made at a drop box, online or over the phone 850-651-7171.


Ways to Pay

There are no convenience fees added to online and phone payments.
  • Pay and/or View Bill Online
  • By phone 850-651-7171
  • Drop Box Locations
  • Most Western Union bill payment locations will accept cash to pay your utility bill. Please have your account number and save your receipt from that location if choosing this method.

New Service/Moving/Cancel Service

Picture of Island Water Tower

An Essential Service for Our Community

 Our Mission:

A professional, community organization providing the customers of Okaloosa County an ample and affordable supply of clean, safe drinking water, with a commitment to collecting and disposing of domestic waste in a manner that protects the environmental future of our county.


New Okaloosa County Water & Sewer Customer information