Inmate Services & Programs
Disclaimer: Information posted on this website is provided for informational purposes only. It is subject to change and may be updated periodically. While every effort is made to ensure that the posted information is accurate, it may contain factual or other errors. Inmate information changes quickly and the posted information may not reflect the current information. An arrest does not mean that the inmate has been convicted of the crime. This information also does not imply guilt or innocence. The information on this website should not be used for any type of legal action.
Inmate Services & Programs
The following is a partial list of the programs currently available to Okaloosa County Inmates.
A commissary is operated by the Department to allow inmates the opportunity to purchase writing materials and an assortment of comfort items. Tobacco products are not permitted on the premises. The facility has been smoke-free since January 1, 1995. Proceeds from commissary sales support a variety of inmate programs and services.
Inmates released/transferred before the receipt of their commissary order must arrange for pick up within 30 days of release. There will be no refunds.
Library Services
A library that includes both fiction and non-fiction material is made available on the inmate tablets. Pro Se inmates are provided reasonable access to legal materials on their tablets to assist them in filing any type of action cognizable in Florida Courts.
Visitation
***Attention:***
We will begin migrating from our current inmate communications vendor, Securus, to our new vendor, HomeWAV in October.
Effective Monday, October 14, 2024, visitation will be CLOSED until HomeWAV is fully operational.
Be sure to check the jail’s website, https://myokaloosa.com/corrections, for updates.
- How to delete your Securus accounts and subscriptions and receive applicable refunds.
- Information on setting up new accounts with HomeWAV.
Video Visitation permits each inmate in the general population to have the opportunity for at least two hours of visitation each week. A particular visit or visitor may be denied in order to maintain the safety, security and good order of the facility. All visitors are required to register and to record their name, address and relationship to the inmate. Additional information may be required. All visitors are subject to search.
Video visitation is available onsite at no cost, Tuesday – Friday from 10 a.m. – 4:40 p.m. except for holidays. Remote video visits can be held 7 days a week from 7 a.m. – 9:40 p.m. All visits, onsite and remote, must be scheduled at least 12 hours in advance and can be done from any device with internet access by visiting http://www.securustech.net/.
We will be ending our inmate communications contract with Securus and switching to our new vendor, HomeWAV, in October. We will provide updated information as soon as it is available.
Any media purchased on the Securus tablets will not be carried over to the new vendor. Photos and messages sent on the Securus platform may be retrieved by submitting a public records request to riskinfo@myokaloosa.com.
How to Cancel the Securus Video Connect Subscription?
Securus Video Connect monthly subscription will now allow a payment option plan that allows users to subscribe to unlimited video sessions for a monthly subscription fee. The subscription will automatically renew and charge the users credit card on file. Note: Refunds are not offered for missed sessions or the monthly subscription cost.
How does a user cancel their subscription?
Users will be able to cancel their subscription by selecting “Unsubscribe” next to the facility they would like to unsubscribe their subscription service
What if the user wants to cancel their Video Subscription before the end of their billing cycle?
Upon cancellation, the user will still be able to use the Video Subscription until the end of the billing cycle, but the subscription will not renew thereafter.
Unsubscribe
When the user clicks “Unsubscribe” on the main page, they will be presented with a page where Securus Online will ask for the reason the F&F is canceling their subscription. This information will be compiled in a report for marketing. Once the F&F selects the reason, the option to unsubscribe will now be clickable.
After clicking unsubscribe, the user will be presented with another warning that they are about to unsubscribe. After clicking “Complete Cancellation”, the subscription will be cancelled. The user can choose to “Stay Enrolled” at every point during the cancellation. If the user clicks to stay enrolled in the service, then they will be sent back to the account management page.
Religious Services
All inmates shall be afforded a reasonable opportunity to practice their religious beliefs. A facility Chaplin has been appointed to coordinate religious services and activities. www.goodnewsjail.org
Exercise
Inmates shall have the opportunity to have a minimum of three hours of outdoor exercise a week, weather permitting.
General correspondence between inmates and their families or others is encouraged. Inmates may receive mail using the following address:
(Inmate's Name)
Okaloosa County Department of Corrections
1200 East James Lee Boulevard
Crestview, FL 32539
The only items that may be sent to an inmate in the mail include approved legal material and written letters. Cards are not permitted to be sent. Mail will be rejected and returned to the sender unopened if it is sent in large envelopes or bubble/padded envelopes. Any item larger than ¼” x 12” x 15” will be considered a package and returned.
Except for holidays, mail will be forwarded to and received from the post office Tuesday through Friday. Incoming and outgoing inmate mail is monitored and may be inspected to intercept contraband.
Newspaper and magazine subscriptions can be ordered on the inmate tablets. They are not permitted to be sent to the jail.
Inmate Financial Account
The inmate financial account provides the inmates with the ability to order commissaries and pay any incurred debt while at our facility. Funds may be deposited in this account with cash, money orders and debit/credit cards. A kiosk is located in the Public Lobby to accept cash and debit/credit cards. Money orders must be made payable to Okaloosa County Department of Corrections with the inmate’s name written on the bottom. Money orders must be mailed to the facility and received no later than 6 am Friday for the funds to be available to order commissary the following week.
Funds may be deposited via the Internet by setting up an account at https://deposits.jailatm.com/webdeposits/ and www.jpay.com.
Inmate Debit Account
The inmate debit account is used to fund various programs located on the inmate tablets. Phone calls, games, music, movies, tv, various subscriptions and more can be paid for with this account. Funds may be deposited in an inmate's debit account by setting up an account at https://securustech.net/ .
Other Services
The following organizations may also provide services to inmates: mental health centers; substance abuse programs; county health departments; county school boards; ministerial associations; vocational rehabilitative services; and others.
